return policy


Your 100% satisfaction is important to us. Glowcatcher allows 14 day returns from the date of your purchase. Please email to let us know you would like a refund. We would appreciate if you could give us some feedback too as to why you did not get on with the product  


Please kindly arrange for the products to be shipped back to us at the following address:



64A Cumberland Street

Edinburgh EH3 6RE

United Kingdom

Once the products have been received by us, we will process your refund via your original payment method. Please note that the original shipping costs cannot be refunded.

Please note we do not accept returns or exchanges on international orders and shipments.